FAQ: What Does “Vendor-Agnostic Consulting Firm” Mean?

Q: What is a vendor agnostic consulting firm?

A: A vendor agnostic consulting firm is an independent advisor that does not sell or promote any single technology provider’s products. Instead, we evaluate multiple vendors, tools, and platforms and recommend the options that best fit your business needs, goals, and budget.

Q: How is a vendor agnostic firm different from a traditional IT reseller or VAR?

A: Traditional resellers and VARs (value-added resellers) typically make money by selling specific vendors’ hardware, software, or services. Their recommendations are often limited to the products they resell. A vendor agnostic firm is not locked into one vendor’s catalog. We compare solutions across many providers so you get what actually works best, not just what’s on the shelf.

Q: Do you still work with technology vendors?

A: Yes. We maintain relationships with a wide range of trusted vendors and service providers, but we are not tied to any single one. That means we can bring multiple options to the table, explain the pros and cons of each, and help you choose the right fit rather than forcing a one-size-fits-all solution.

Q: How do you stay objective when recommending solutions?

A: Our process starts with your business: your strategy, risks, compliance requirements, existing infrastructure, and budget. We then evaluate vendors against those criteria using scorecards, demos, reference checks, and total cost of ownership. The recommendation is driven by your requirements and measurable value, not by vendor quotas or sales targets.

Q: How do vendor agnostic firms make money if they’re not pushing one vendor?

A: Our primary value is in the advisory work: assessments, strategy, design, implementation planning, and ongoing oversight. In some cases, we may help you procure solutions through our partner network, but our role is to protect your interests first. Our business model is built around long-term relationships, not one-time product sales.

Q: What are the benefits of working with a vendor agnostic consulting firm?

You get unbiased recommendations aligned to your goals
You can compare multiple vendors quickly without doing all the research yourself
You reduce the risk of being locked into the wrong platform or contract
You gain a strategic view of how all your systems fit together instead of chasing one-off tools
You have an advocate at the table when negotiating with vendors

Q: Does vendor agnostic mean you’re against certain vendors?

A: Not at all. It doesn’t mean “anti-vendor,” it means “pro-fit.” If Vendor A is the right answer for one project and Vendor B is better for another, we’ll say so. The priority is what helps your business perform better and stay secure, not keeping one brand happy.

Q: How do you choose which vendors to bring to the table?

A: We look at track record, security posture, financial stability, support quality, feature set, and how well their solutions integrate with your existing environment. From there, we narrow down to a short list and walk you through the options so you can make an informed, confident decision.

Q: Can you work with our existing vendors, or do we have to switch?

A: We can absolutely work with your existing vendors. Being vendor agnostic means we’re flexible. If your current providers are doing a good job, we’ll validate that and help optimize what you already have. If there are gaps, we’ll identify where a different vendor or solution could add value.